Mr. Parker called us because his door wouldn't open, and the client couldn't seem to find the source of the trouble.
We have a pattern we follow when troubleshooting, beginning with simple issues like power connections and remotes, then progressing to other more complex issues that could be the cause. We were able to determine that the opener logic board was shot and no longer operating. We installed a LiftMaster logic board, which matched the old opener and was easy to reprogram to function with the old remote. This saved money for the customer in the long run. as only the logic board itself had to be replaced.
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* $29 service call - deducted from the service
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